SHIPPING AND DELIVERY

SHIPPING

We currently only ship to the U.S. 

In the near future, we hope to ship internationally!

When will my order arrive?

All of our orders are shipped on business days.

(Monday-Friday).

Processing may take up to 3-6 weeks, orders will not be shipped or processed Saturday -Sunday. You'll receive a shipment notification email with a tracking number once your package is shipped.  

PSA: SHIPPING TIMES COULD BE AFFECTED BY COVID-19 AND MAY DELAY YOUR PACKAGE!

*ALL ORDERS WILL BE SHIPPED VIA USPS

OOPS! I sent you the wrong address! What should I do?

Please contact us ASAP at [email protected] when you realize you've entered the wrong address and we can make the correction. If your order has been processed and shipped, it is out of our hands. 

What if my package is lost or damaged?

Unfortunately, HERMAJESTYCUSTOMS has no control after handing your shipment over to our carriers and is not responsible for lost packages. Contact USPS for any further information.